Ken recalled a personal experience where he had to board a flight. As the boarding gates were about to close, he noticed the man sitting next to him was fast asleep. Dressed in rugged jeans with messy hair, the man was clearly in deep slumber.
Ken felt a sense of responsibility to ensure the man did not miss his flight, but uncertainty crept in. What if the man got angry for being woken up? What if he wasn’t on the same flight? Filled with fear and anxiety, Ken began to walk away.