The woman in the seat beside Clara whispered to her neighbor, “This is getting out of hand.” Her words were barely audible, but they conveyed a shared sense of discomfort among some of the passengers. Clara, however, seemed oblivious to the growing dissatisfaction around her.
One of the flight attendants, trying to defuse the situation, approached the row. “Ma’am, we’ve already spoken to the passenger. The dog is a service animal, and he’s behaving well.” She spoke politely but firmly. “There is nothing more we can do at this moment.”